As travelers, you accumulate miles that you hopefully can redeem for an upgrade the next time you travel. However the process and/or decision to do so can be a bit confusing and complicated, particularly when your airline merges.
To help untangle the mystery, United Airlines has created a handy award chart. Click here to download the spreadsheet.
Of course, nothing is ever “simple,” and in regards to the merger between United and Continental, their policies and procedures may continue to evolve. But your Christopherson Business Travel agent is always available to help you figure it all out as well.